Shipping and delivery

 

 

HOUSE OF PINKS will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

Multiple transactions may result in multiple postings to the cardholder’s monthly statement.

By processing your order payment and completing an order with us,  you are accepting the following terms and conditions regarding the shipping and delivery of your purchase.

UAE:

Delivery within the UAE will be Free for shipping.

After you place your order you will receive an email confirming your order.

Please make sure you provide us with the correct mobile number to avoid any delays.

Same day delivery is applicable for all orders placed in UAE (City Limit) before 12PM.

Next day delivery is applicable for all orders placed in UAE before 4PM.

INTERNATIONAL ORDERS - (Shipped through DHL)

The shipping charges are as follows;

GCC: AED50

Rest Of The World: AED65

After you place your order you will receive an email confirmation from us with the tracking number

Please make sure you provide us with the correct mobile number and address to avoid any delays.

International orders will take 2-3 days to be delivered. It may take longer due to the custom clearance and it may vary from country to country.

Additional Information:

Above delivery times can change depending on the time of the year, Holiday periods, Weekends and Ramadan.

We are not responsible for lost packages if the customers have provided a wrong address. It is the customer's responsibility to provide the correct shipping/delivery address for an order. If the wrong delivery address is provided, House of Pinks cannot offer reimbursement for this package.

Customs policies vary from country to country. All applicable fees, taxes and duties are your responsibility.

We reserve the right to either accept or decline high-value orders. In the event that the order value exceeds a specific threshold, we will apply different shipping charges, which we will inform you about before issuing the invoice.

Any Further Issues or inquiries?

If for any reason your shipping time does not align with above estimates, please contact us at info@houseofpinks.com or call us at 0589868463 and we will look into this for you asap.